The inspiration for The Shops at Willow Bend comes from the turn of the 20th century architecture and interior design's movement to "prairie-style". You can see it in the lush landscaping, soft lighting, rich wood, masonry, and etched glass. You can feel it in the cascading fountains, the spacious parking garages, the openness of the walkways, and the comfortable and convenient seating.
One thing is certain: The Shops at Willow Bend is a shopping experience the way you would create it.
| Today's Hours: | 10:00 AM - 9:00 PM |
| Address: | 6121 W Park Blvd., Plano, TX 75093 |
| Phone Number: | (972) 202-7110 |
The Shops at Willow Bend is located in the bull's eye of one of the nation's most affluent and fastest growing suburban markets.
The Shops at Willow Bend is the premier shopping destination in Plano.
Are strollers available for use?
Yes, strollers are available at the Concierge Center for no charge, including single and double strollers.
The Concierge Center is located on the lower level between the children's play area and Macy's.
Where can I buy The Shops at Willow Bend Gift Cards?
The Shops at Willow Bend Gift Cards are available in denominations from $20 to $300. The purchase fee is $2.50 per card. Willow Bend gift cards are valid at all restaurants, stores or services that accept American Express, and at any Taubman mall across the country. We accept cash, American Express, Discover, MasterCard and Visa.
American Express Gift Cards are available in denominations of $25, $50 and $100 with service fees of $4, $5 and $6 respectively. For more information on The Shops at Willow Bend gift cards or to check your balance, click here.
The Shops at Willow Bend gift cards and American Express gift cards are available at our Concierge Center on the Lower Level near Macy's.
What is your Pet Policy? The only pets that are allowed in the center during mall hours are dogs that are small enough to be held in one hand or in a purse-sized pet carrier (ie: teacup or toy-sized breeds). Pets must be carried the entire time they are in the center. No pets are allowed within the Food Court or in/near any other food establishments located within the center at any time. Exceptions to the pet policy are made for service dogs only.
Back to TopAre there ATMs in The Shops at Willow Bend?
We do have multiple ATMs within the center for any cash needs you may have. The ATMs are provided by Bank of America, and are located on the lower and upper levels of the entrance to Parking Deck D, the lower level at the entrance to Parking Lot G, and in the food court by the restrooms.
Back to TopThe Cafes at Willow Bend is the home to of our food court eateries.
Food Court
Full-Service
Are wheelchairs available for use? Yes. Wheelchairs are available for no charge at the Concierge Center. We feature both traditional wheelchairs and electric wheelchairs. If you need assistance at an entrance, please use the Call For Assistance boxes or notify a security guard or a roving ambassador and a wheelchair will be delivered to you.
Back to TopPlease report any lost or found item to Concierge representatives or to a security officer.
Lost and Found items are held in The Shops at Willow Bend Security Office. The Security Office is located in between Motherhood Maternity and dEliA*s.
Where are the restrooms? Restrooms are located throughout The Shops at Willow Bend. There are men's, women's, and family restrooms in the food court, next to Which Wich. There are also men's, women's, and family restrooms on the lower level, in the corridor between XXI and Skechers. Women's, men's, and family restrooms are also on the upper level, in the corridor next to Victoria's Secret.
Back to TopWhere is the Concierge Center?
The Concierge Center is located on the Lower Level between the children's playarea and Macy's.
The Concierge Center is available to assist you in any way and answer any questions you may have. Strollers, wheelchairs, directories, shopping bags, first aid, and other items are available. If you are interested in purchasing tickets through Ticketmaster, please visit our Concierge Center to be assisted.
Do you have a Mall-Walking program?
The doors to The Shops at Willow Bend will open two hours before the scheduled opening time to allow for Mall Walking. During normal hours, access will start at 8:00 a.m. Monday though Saturday, and starting at 10:00 a.m. on Sundays.
While we do not have a formal Mall Walking program, we welcome our customers to walk on their own at any time the center is open.
The distance between Macy's and Dillard's is approximately one-quarter mile one-way (this does not include the distance that circles the Food Court).
Cherry Hill Photos manages the holiday set at The Shops at Willow Bend from early November through December 27th. Cherry Hill is looking for people who are outgoing, energetic, works well with children and others, and ready to have fun this holiday season. The shifts are flexible, the pay is great and training is available.
Please apply by email to Wanda Williams at wwilliams@cherryhillphoto.com.
Cherry Hill Photos manages the holiday set at The Shops at Willow Bend from early November through December 27th. Cherry Hill is looking for people who are outgoing, energetic, works well with children and others, and ready to have fun this holiday season. The shifts are flexible, the pay is great and training is available.
Please apply by email to Wanda Williams at wwilliams@cherryhillphoto.com.