At The Shops at Willow Bend, not only will you find a new level of shopping in Plano, but a new level of customer service. Our Concierge Center assures easy access to a wealth of information, gift certificates, pocket directories, and complimentary strollers and wheelchairs. In addition, our Concierge Center is the official Ticketmaster outlet inside The Shops at Willow Bend. Our Concierge Center is located on the lower level, between the children's play area and Macy's.



Looney Tunes Play Link presented by The Medical Center of Plano
Our play area, Looney Tunes PlayLink, is presented by The Medical Center of Plano and features many cartoon favorites including Daffy Duck, Yosemite Sam, Wile E. Coyote, Pepe Le Pew and more. The fun starts at the entrance, where Bugs Bunny will check-in little ones into the play area. Kids can weigh-in with the Tasmanian Devil, and Tweety can check their heart beats. Overhead, Porky Pig and Yosemite Sam oversee activities in a helicopter, while Gossamer playfully sticks out his tongue in a kid-sized hospital. The multi-sensory play area includes sound-chip technology, adding surprise and delight to complete the experience. Made out of soft foam and carpet, it is suitable for children 42 inches or shorter.

Voted ‘Best Morning Workout’ by D Magazine and the official fitness trainers of the Dallas Cowboy Cheerleaders, Jay’s Boot Camp Fitness is dedicated to more than just getting you in decent swimsuit shape – they want to help you make a life-changing commitment to your health and fitness. While extremely challenging, the results speak for themselves! Classes are held every Monday and Wednesday at 5:30 a.m. and Saturday at 8:00 a.m. at The Shops at Willow Bend. Evening classes are also available. Are you ready for the challenge? Please contact 972-373-8344 or visit their website at www.jaysbootcamp.com.


Baby Boot Camp
Bring your Baby. Get fit!

Attention PARENTS! Baby Boot Camp is a pre and postnatal fitness program offering cardio and strength training classes designed for mom with baby. We host Plano classes every Monday, Wednesday and Saturday morning from 9:00- 9:55 a.m. Any parent or caregiver of stroller age babies are welcome to attend. Classes focus on building strength, improving posture and balance, providing a great cardio workout and creating a new parent and playgroup network! Your first class is always free, so come and try it today! Join our program for less than $5 per class. Also offering private classes for you and your playgroup or mom's club. Contact at amanda.hall@babybootcamp.com or 214-317-1842 for more information or to register. You can also visit us at www.babybootcamp.com.

"Baby Boot Camp is a stroller-based exercise program and all of our instructors are nationally certified in addition to Baby Boot Camp Instructor Certified (which incorporates the impact of pregnancy on women & exercise, prenatal and postnatal exercise). I incorporate your stroller, my resistance bands, your mat or towel for abs, and sometimes the kiddos into the work-outs. I have several different fitness levels within my group of moms. That is one of the benefits of the program, I tailor each work-out to your own goals and physical strength...I want to make sure the moms get a good work-out and the kids enjoy the class too!"
- Amanda Hall, Baby Boot Camp owner & trainer


Stroller Strides
Fitness for Mom - Fun for Baby!

Stroller Strides is a total fitness program for new moms that they can do with their babies. It includes Power Walking and intervals of body toning using exercise tubing and the stroller. Taught by specially trained instructors, it's a great workout for any level of exerciser! We teach Plano classes every Tuesday, Thursday and Friday at The Shops at Willow Bend. Each class consists of a warm up, a power walk and "stations" where we do a variety of body toning exercises. We use exercise tubing (which we provide you with), the stroller and the environment to create our gym. If your baby is fussy, we will even show you exercises that you can do with your baby. Just bring you, your baby, and the stroller! Please get doctor's permission before starting this or any other exercise. Contact Candace Badillo at candace@strollerstrides.net or call 888.805.4858 for more information. You can also visit us at www.strollerstrides.com.

  • Complimentary Shopping Bags - One shopping bag per day, per customer, with our compliments.

  • Complimentary Strollers - Strollers are available at the Concierge Center for no charge, including single and double strollers.

  • Complimentary Wheelchairs - Wheelchairs are available for no charge at the Concierge Center. We feature both traditional wheelchairs and electric wheelchairs. If you need assistance at an entrance, please use the Call For Assistance boxes or notify a security guard or a roving ambassador and a wheelchair will be delivered to you.

  • Covered Parking

  • Family Restrooms - Restrooms are located throughout The Shops at Willow Bend. There are men's, women's, and family restrooms in the following places:
    - Food Court, next to Which Wich
    - Lower Level, in corridor between XXI and Baker's Shoes
    - Upper Level, in corridor next to Victoria's Secret

  • 24-Hour Security

  • Call For Assistance Boxes

  • The Concierge Center - The Concierge Center is located on the lower level, between the children's play area and Macy's, near DSW Shoe Warehouse. The Concierge Center is available to assist and answer questions you may have concerning The Shops at Willow Bend. Strollers, wheelchairs, directories, shopping bags, first aid, and other items may be found at the Concierge Center. In addition, our Concierge Center is also the official Ticketmaster outlet of The Shops at Willow Bend. You may purchase and pick up tickets through Ticketmaster during our mall hours.

  • The Shops at Willow Bend Gift Cards - Available in denominations from $20 to $500. The purchase fee is $2.50 per card. Willow Bend gift cards are valid at all restaurants, stores or services that accept American Express, and at any Taubman mall across the country. We accept cash, American Express, Discover, MasterCard and Visa. For more information on The Shops at Willow Bend gift card or to check your balance, click here.

  • American Express Gift Cards are available in denominations of $25, $50 and $100 with service fees of $4, $5 and $6 respectively.

    Willow Bend gift cards and American Express gift cards are available at our Concierge Center on the lower level near Macy's. Plus, The Shops at Willow Bend gift cards are now available for purchase online! Gift cards are sold online in denominations from $25 to $500. Click here to purchase online.

  • Oversized Elevators

  • Automatic Entry Doors

  • ATM Machines - We have multiple ATMs within the center for any cash needs you may have. The ATMs are provided by Bank of America, and are located on the lower and upper levels of the entrance to Parking Deck D, near Dillard's, the upper level of the entrance to Parking Deck F, near Macy's, the lower level at the entrance to Parking Lot G, the upper level at the entrance to Parking Deck A, and in the food court near Which Which.

  • Pay Telephones - Pay phones are available throughout The Shops at Willow Bend. Follow the overhead signs or the directory to the nearest one.

  • Coca-Cola Vending Machines - The Shops at Willow Bend is proud to have Coca-Cola as our official beverage sponsor. Numerous vending machines are available throughout the center for your convenience.


    The Lower Level locations are, respectively:
    - Parking Deck F entrance, near Foxy Paws Dog Boutique & Bakery and Macy's
    - Macy's Court
    - Children's play area, near Pumpkin Patch
    - Food Court Restroom Area
    - Lower Level Restrooms, in the corridor between Baker's Shoes and XXI
    - Parking Deck D entrance, near Mastercuts and Dillard's

    The Upper Level locations are, respectively:
    - Above Macy's Court, across from Superior One Transportation
    - Upper Level Restroom Area, in the corridor near Victoria's Secret
    - Above Dillard's Court, near Bong's Tailor
    - Parking Deck D entrance, near On The Spot Jewelry Repair

    Coca-Cola vending machines are also available outside in various parking decks and docks.

  • Ticketmaster - The Shops at Willow Bend is proud to have an official Ticketmaster outlet available at our Concierge Center. Our concierge staff will help you purchase and pick up tickets to your next event. Ticketmaster Gift Cards are also available for purchase. Click here to see a list of popular Ticketmaster events that are coming soon or now on sale.