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The Shops at Willow Bend


The inspiration for The Shops at Willow Bend comes from the turn of the 20th century architecture and interior design's movement to "prairie-style". You can see it in the lush landscaping, soft lighting, rich wood, masonry, and etched glass.  You can feel it in the cascading fountains, the spacious parking garages, the openness of the walkways, and the comfortable and convenient seating.

 

One thing is certain: The Shops at Willow Bend is a shopping experience the way you would create it.

Today's Hours:

10:00 AM - 9:00 PM

Address:

6121 W Park Blvd., Plano, TX 75093

Phone Number:

(972) 202-4900

Details


The Shops at Willow Bend is located in the bull's eye of one of the nation's most affluent and fastest growing suburban markets. 

 

The Shops at Willow Bend offers North Dallas customers a unique blend of Texas-style ambience and world-class shopping.  The center is anchored by Dillard’s, Macy’s and Neiman Marcus.  With stores like Coach, H&M, G by Guess, Banana Republic, American Eagle, Swarovski and Sephora everything you need is around the bend, The Shops at Willow Bend.  Plus, Restoration Hardware, Z Gallerie and Crate & Barrel make The Shops at Willow Bend the premier destination for stylish home décor.

Events


Jun 12th - Jul 31st Summer Fun Thursdays, powered by Cirro Energy

Summer Fun Thursdays, powered by Cirro Energy

Families get ready for a summer of heart-pounding, bubble-popping, mind-stretching, floor-stomping and clown-laughing fun during this summer’s performances at Summer Fun Thursdays.  Children and parents/caregivers are invited inside the cool, out-of-the-sun to The Shops at Willow Bend’s annual community program, Summer Fun Thursdays.  Summer Fun Thursdays is a free event and hosted Thursdays* in June and July at 1:00 PM in Grand Court, located on the lower level between Neiman Marcus and the Food Court.

The summer fun will kick-off with Vocal Trash: A Stomping Sensation on June 12 and continue every Thursday through July 31 with a finale performance by the one and only David Chicken. Each Thursdays performance is unique, inventive and sure to capture a child’s imagination.

Visit the Summer Fun Thursdays page for a full listing of dates and performances.  All performances are free of charge and open to the public.

 

Summer Fun Thursdays, powered by:  Cirro Energy
 
Sponsored in part by:  Ringling Bros. and Barnum & Bailey®, Primrose School of Bent Trail and West Plano, and Chick-fil-A


*Summer Fun Thursdays will not be hosted on June 5, 2014.


FAQs



Does The Shops at Willow Bend have Wi-Fi?

FREE Wi-Fi is now available throughout The Shops at Willow Bend.  Select .FREE_WillowBend on a Wi-Fi enabled device and enjoy the connection!
 
For instructions, view the Help Sheet or visit the Concierge Center for additional assistance.

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Where is the Concierge Center?

The Concierge Center is located on the lower level between Crate&Barrel and Macy's.

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Where can I purchase The Shops at Willow Bend Gift Cards?

The Shops at Willow Bend American Express® Gift Cards and American Express Gift Cards are available at the Concierge Center on the lower level between Crate&Barrel and Macy's.

For more information or to check card balance visit the Gift Card page.

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Do you have a play area?

Yes, the Looney Tunes Play Link presented by The Medical Center of Plano is located on the lower level near Crate&Barrel.

The play area, Looney Tunes PlayLink, is presented by The Medical Center of Plano and features many cartoon favorites including Daffy Duck, Yosemite Sam, Wile E. Coyote, Pepe Le Pew and more. The fun starts at the entrance, where Bugs Bunny will check-in little ones into the play area. Kids can weigh-in with the Tasmanian Devil, and Tweety can check their heart beats. Overhead, Porky Pig and Yosemite Sam oversee activities in a helicopter, while Gossamer playfully sticks out his tongue in a kid-sized hospital. The multi-sensory play area includes sound-chip technology, adding surprise and delight to complete the experience. Made out of soft foam and carpet, it is suitable for children 42 inches or shorter.

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Do you have a mall-walking program?

The Shops at Willow Bend and The Medical Center of Plano have joined forces to launch an official mall walking program called, Willow Bend Step. Mall walking is a great way to get exercise and have fun!  Sign-up today at the Concierge Center, located on the lower level near Macy's.

Mall Walking Hours

Monday-Saturday: 8am-9pm and Sunday: 10am-6pm.  Note that mall walking hours differ from normal shopping hours.

Mall Walking Maps

Walking both floors, including corridors, is equal to 1.5 miles.  Please consult our mall walking maps for the mileage of other walking paths.

Blood Pressure Checks

Free blood pressure checks are conducted by The Medical Center of Plano on the first and third Tuesday of the month.  Blood Pressure Checks are located on the lower level near the Concierge Center.

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Are strollers available for use?

Yes, strollers are available at the Concierge Center for no charge, including single and double strollers.

The Concierge Center is located on the lower level between Crate&Barrel and Macy's.

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Are wheelchairs available for use?

Yes, wheelchairs are available for no charge at the Concierge Center. The Concierge Center offers both traditional wheelchairs and electric wheelchairs.

Please call the Concierge Center at 972-202-7110 for a delivery of a wheelchair or electric wheelchair to an entrance.

The Concierge Center is located on the lower level between Crate&Barrel and Macy's.

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Where is the lost and found?

Please report any lost or found item to a Concierge ambassador or a Security officer.

Lost and found items are held in The Shops at Willow Bend Security Office. The security office is located on the lower level between Macy's and Crate&Barrel.

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What is your pet policy?

The only pets that are allowed in the center during mall hours are dogs that are small enough to be held in one hand or in a purse-sized pet carrier (ie: teacup or toy-sized breeds). Pets must be carried the entire time they are in the center. No pets are allowed within the Food Court or in/near any other food establishments located within the center at any time. Exceptions to the pet policy are made for service dogs only.

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Where are the restrooms?

Restrooms are located throughout The Shops at Willow Bend. There are men's, women's, and family restrooms in the food court, next to Which Wich. There are also men's, women's, and family restrooms on the lower level, in the corridor between Forever 21 and Skechers. Women's, men's, and family restrooms are also on the upper level, in the corridor between A'GACI and Victoria's Secret.

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Are there ATMs in The Shops at Willow Bend?

Yes, the ATM’s are provided by Bank of America, and are located on the lower and upper levels of the entrance to Parking Deck D, the lower level at the entrance to Parking Lot G, and in the food court by the restrooms.

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Where is the Security Office?

The Security office is located on the lower level between Crate&Barrel and Macy's and can be contacted at 972-202-7100.

The Shops at Willow Bend maintains a fully trained staff of professional Security officers who are available 24 hours a day, 7 days a week. They are available to help find lost vehicles, give jump-starts and escort shoppers to a vehicle. They are also extensively trained in the use of AED (automated External Defibrillator) and First Aid and are American Heart Association verified.

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What are the rules of conduct?

The Shops at Willow Bend is privately-owned property (“Property”).  The Shops at Willow Bend welcome all visitors who comply with the Rules of Conduct and other policies.  Willow Bend have established these Rules of Conduct to insure the safety and comfort of all visitors. 

The following are prohibited on the Property:

  1. Disorderly, intimidating, threatening, dangerous or disruptive conduct of any nature, including but not limited to: use of obscene or insulting language or gestures, loitering, running, yelling, fighting, throwing any objects, littering, playing radios or other audio devices, rollerblading, skateboarding, bicycling.
  2. Standing, walking, sitting or moving in such a way as to cause inconvenience to others, or in or on a prohibited area or object.
  3. Any act which could result in physical harm to persons or damage to property.
  4. Any act prohibited by local, state or federal laws or ordinances.
  5. Truancy.
  6. Possession of an open container or consumption of alcoholic beverages other than in licensed areas.
  7. Possession or consumption of illegal substances.
  8. Distribution of literature or other items, offering any item for sale, solicitation, conducting surveys, videotaping or photography, without, in each instance, the prior written consent of mall management under the mall’s Access Policy or other applicable policies.
  9. Visiting the center without shirt or shoes, or failing to be fully clothed. Wearing clothing that is, or in a manner that is, obscene, offensive to others, that may provoke a disturbance, or is otherwise inconsistent with a first-class, family oriented shopping center.
  10. Smoking in interior common areas, corridors or other prohibited areas.
  11. Possession of pets or other animals, except for service animals such as Leader Dogs.

The foregoing list of prohibited activities is not intended to be an exhaustive list of all prohibited activities on the Property, and management reserves the right to prohibit any activity or conduct which is detrimental to or inconsistent with a first-class, family oriented shopping center.  Management's interpretation of these Rules of Conduct is conclusive and binding.

Violators of these Rules of Conduct may be subject to expulsion, banning, and/or arrest for criminal trespass or for other violation of law.  Violators of banning orders may be subject to arrest and prosecution for criminal trespass.  These Rules of Conduct may be amended or changed at any time and are in addition to all other rules and policies pertaining to the Property.

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Parking


The Shops at Willow Bend offers spacious parking garages and lots.

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